Tell Us Once

Tell Us Once is a service that let’s you report a death to most government organisations in one go.

When you register your loved one’s death the registrar will let you know if the service is available in your area, give you the online details or telephone number to use this service along with a unique reference number.

 

Before you can use this service you will need:

  • Date of birth
  • National Insurance number
  • Driving licence number
  • Vehicle registration number
  • Passport number

 

You’ll also need:

  • Details of any benefits or entitlements they were receiving, for example State Pension
  • Details of any local council services they were receiving, for example Blue Badge
  • The name and address of their next of kin
  • The name and address of any surviving spouse or civil partner
  • The name, address and contact details of the person or company dealing with their estate (property, belongings and money), known as their ‘executor’ or ‘administrator’
  • Details of any public sector or armed forces pension schemes they were receiving or paying in to

 

Organisations Tell Us Once will notify:

  • HM Revenue and Customs (HMRC) – to deal with personal tax (you need to contact HMRC separately for business taxes, like VAT)
  • Department for Work and Pensions (DWP) – to cancel benefits, for example Income Support
  • Passport Office – to cancel a British passport
  • Driver and Vehicle Licensing Agency (DVLA) – to cancel a licence and remove the person as the keeper of up to 5 vehicles (contact DVLA separately if you keep or sell a vehicle)
  • The local council – to cancel Housing Benefit, Council Tax Reduction (sometimes called Council Tax Support), a Blue Badge, inform council housing services and remove the person from the electoral register
  • Veterans UK – to cancel Armed Forces Compensation Scheme payments

 

HM Revenue and Customs (HMRC) and the Department for Work and Pensions (DWP) will contact you about the tax, benefits and entitlements of the person who died.

 

Tell Us Once will also contact some public sector pension schemes so that they cancel future pension payments. They’ll notify:

  • My Civil Service Pension
  • NHS Pension Scheme
  • Armed Forces Pension Scheme
  • Pension schemes for NHS staff, teachers, police and firefighters in Scotland
  • Local authority pension schemes that participate in Tell Us Once

CALL US ON
0161 483 3414
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24 hours a day, 365 days a year.
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